training

 

HCi offers its courses in three forms:

  • public training sessions
  • on-site training delivered to clients
  • training materials for sale

The following table summarises the availability of each course.  In-house delivery is available for all courses.

Course title and details

Public training sessions

Training materials, on-site delivery

Writing Effective Performance Support Documents

A one-day course which delivers the skills needed to write policies and procedures documentation.

First few pages of the course notes (582K)

More details: course outline and booking form

Place Date Status
Sydney 23March04 Closed
Sydney 20April04 Closed
Sydney 18May04 Closed
Sydney 22June04 Closed
Sydney 20July04 Open
Sydney 24August04 Open
Sydney 21September04 Open
Sydney 26October04 Open
Sydney 23November04 Open

Course outline and booking form - click here 

Training materials not sold separately

On-site delivery available.  Limited to 10 attendees per course; cost $3000 plus GST, plus travel and accommodation outside Sydney. 

QA Briefing

A half-day briefing for staff prior to the introduction of an ISO9000 implementation, to focus their efforts and reduce apprehension.

Only available as an on-site course Training materials not sold separately

On-site delivery available for $2000 plus GST, plus travel and accommodation outside Sydney.  Limited to 10 attendees per course.

Internal Auditor Qualification

It is a requirement of ISO9000 that a programme of internal audits be in place, using a qualified internal auditor.  This one-day course meets that need.

Only available as an on-site course Training materials available for sale - click here

On-site delivery available for $3000 plus GST, plus travel and accommodation outside Sydney.  Limited to 10 attendees per course.

Six Sigma Tools

Covers cause and effect diagrams, customer-supplier mapping, Pareto analysis, flowcharting, PDCA, brainstorming, control charts and much more.

Only available as an on-site course Training materials not sold separately

On-site delivery available - price depends on coverage, which is customised for each client.

Privacy Act Compliance

It is a legal requirement for all medium and large Australian organisations to comply with the Privacy Act.  This half-day interactive course provides all the information you need to ensure compliance.

Only available as an on-site course Training materials available for sale - click here

On-site delivery available for $1500 plus GST, plus travel and accommodation outside Sydney.  Limited to 15 attendees per course.

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