Products

Some of the world-class materials that we have developed recently are available for sale.

To order, either:

  • click here to send a credit card order, or

  • fax us an official order, or a memo on letterhead.

Pricing is in Australian dollars, excluding GST, with free delivery anywhere in Australia.  Overseas pricing is shown in US$, and includes shipping and handling.

 
Writing Effective Performance Support Documents (includes: how to run a team flowcharting workshop)
Price: $195 (overseas US$150).  

To order, either:

  • click here to send a credit card order, or

  • fax us an official order, or a memo on letterhead.

Size: A4

Based on our ground-breaking public workshops, this detailed textbook takes you through all of the essentials covered by the course.  It includes:
  • how to use roles to make an organisation more flexible
  • managing document ownership
  • how to use HCi's unique TOPIC planning method
  • how to use flowcharts to gain concensus
  • playscript, Plain English and other key methodologies
Realisation Internal Audit Process and Training Materials
Price: US$200 - includes free soft copy of presentation slides and procedures.  

To order, either:

  • click here to send a credit card order, or

  • fax us an official order, or a memo on letterhead.

Free: sample lecturer's notes

Size: A4, 50 pp

Internal audit is an essential part of:
  • quality assurance system implementation
  • AQTF implementation - see here for more information
  • compliance management systems generally

This book provides all of the materials that you need to implement a simple and effective internal audit programme, including:

  • internal audit procedure and forms
  • internal auditor training slides for you to use
  • student exercises and materials
  • lecturer's notes for the training

Clearly written and laid out, and written from our ten years of experience in training internal auditors, this book represents a complete stand-alone resource to allow an organisation of any size to set up internal audit.

 

 
HCi Privacy Act Training Materials
Soft copy: $30 (overseas US$15): email delivery.  

To order, either:

  • click here to send a credit card order, or

  • fax us an official order, or a memo on letterhead.

Free: Download sample presenter's notes and slides from these innovative materials.

Organisations that don't comply with the Act in their collection, storage or use of personal information face major commercial and public relations risks.  It is imperative that all organisations assess their risk in relation to the Act and take appropriate action as soon as possible.

The Act applies to many kinds of uses that organisations have previously considered benign, and to information that you may not previously have considered to be 'personal'.

This easy-to-follow half day course will allow you to train your key staff in the requirements of the Act, to ensure that your organisation stays clear of the problems it might otherwise encounter.

 
HCi Style Guide
Soft copy: free

Printed and bound: $30 per copy (overseas US$20).  

To order, either:

  • click here to send a credit card order, or

  • fax us an official order, or a memo on letterhead.

Size: A5, 50 pp

A distillation of the knowledge acquired by HCi’s project managers over many years, the style guide forms a basis for developing good technical documentation. It provides advice on issues of grammar, punctuation, layout and design. In addition, it describes the use of the HCi templates for Microsoft Word and FrameMaker that accompany the style guide.

The templates include a practical set of manageable styles, which can be tailored as needed. The templates are designed for paper or online output. The style guide covers suitable conversion processes. In this way the templates directly support the generation of both hardcopy and online publications from a single source.

The purpose of the style guide is twofold. It ensures a level of consistency in the quality of documentation produced by writers working on HCi projects. In addition, it can be used by anyone looking for style guidelines for their particular documentation requirements, which might range from software user manuals to policies and procedures.

 

 
AQTF implementation package
More information on this package is available by clicking here.
Ordering

To order any of these products, either:

  • click here to send a credit card order, or

  • fax us an official order, or a memo on letterhead, stating the product, price, quantity and delivery details.

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