The HCi Style Guide

A freely downloadable style guide, with templates for Word and Frame.

Our library of documentation articles

• Does your ERP documentation look like this?

• Simple metrics for your documentation

• Subject matter interview techniques for technical writers

• How to get a budget for code documentation

• Feng Shui your stale documentation

• How to fix the intranet

• ITIL implementation

• Metadata

• e-Learning: just training online?

• The key to e-Learning: b-Learning

• If all else fails ... read the manual

Quality and knowledge management 

• Flowcharting

• Cause and effect diagrams

• Knowledge management 10-point checklist

• Quality management equals QA plus TQM

• Benefits of QA

More articles

Click here to link to the rest of our extensive library at our old web site - we will be moving it to our new web design over the next few weeks. 

... and a bit of fun

• Proofreading speed test 

HCi supports standards development

HCi supports the development of international standards in several ways, by:

• hosting the site for the ISO/IEC documentation standards committee WG2

• hosting Project 11, a WG2 sub-project to develop a standard for user documentation managers

• providing staff to work on both of these projects

If you are interested in standards development within the documentation community, please visit one or both of the above sites.